Biztella ("biztella", "we", "our", "us") is an online user based community platform that provides users ("you") with reviews, recommendations and Z page content with reference to traders / businesses and organisations located globally. Our website, mobile properties, and related applications (collectively, our "Website") are part of Biztella.
By accessing our Website and utilizing our services, you acknowledge that you have read understood this Privacy Policy and the information collection and handling practices outlined in it.
This Privacy Policy was last updated January 2018 and is subject to periodic updates and amendments so please review regularly to remain current.
Scope
This Privacy Policy describes in detail our policy and practices regarding our collection, use and disclosure of information about you.
We understand that providing information online involves a great deal of trust on your part and we take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services.
In General
We store information you enter on our Website or give us in any other way, this includes information that can be used to identify you as an individual or company / business user to contact you directly ("personal / company information").
Personal information includes information you provide such as your first and last name, telephone number, postal and email addresses, user name and password.
You can choose not to provide this personal information to us, but in general some information about you is required in order to create an account with Biztella to enjoy the benefits of being a registered user.
For example, only registered users are able to post reviews on Biztella, in addition, some information may be required in order for you to ask us a question or initiate other transactions on our site, for example, request a missing town or region be added to our location database, or if a business user, request a tag to be added to a business category.
Other information we may choose to collect may also include details such as your IP address and/or GPS location, information identifying your device, and website browsing history to the extent that information relates specifically to your user account.
Information from Other Sources
We also may periodically obtain information about you from affiliated entities, for example, if you visit Biztella by "clicking through" from a site operated by one of our business users / partners / affiliates, and you have registered with that user / partner / affiliate, then information about you that you have provided to that user / partner / affiliate may be shared with us, such as contact information and demographic information.
As another example, if you access third party services, such as social media services, through our website or before coming to our website, we may collect information such as your user name, password, and other information made available to us through those services.
We will work with our existing users /partners / affiliates and potential future users / partners / affiliates to improve and personalise your use of our website in accordance with the practices outlined in this Privacy Policy.
Automatic Collection of Information
We automatically collect some information from your computer or device when you visit Biztella.
For example, we will collect session data, including your IP address, web browser software, and referring website.
We also may collect information about your online activity, such as Biztella viewed, pages visited, and searches in order to provide you with our “My History” functionality.
One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users thereby customise and improving your user experience.
Location Information and Other Information from Devices
When you use an application on a device, we will collect and use information about your account activity in generally similar ways and for similar purposes as when you use the Biztella website. In addition, we may collect information about your location if you have instructed your device to send such information to the application via the privacy settings on that device. We may use the location information collected from your device or photos to enhance your use of the application by providing you with relevant content and future contextual advertising. For example, we may use your location to show you reviews of users near you when you are currently located. You can change the privacy settings of your device at any time, in order to turn off the functionality to share location information with the application. Please note that turning off location sharing may affect certain features of our App / Website. If you have any queries about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help.
Cookies and Other Web Technologies
We collect information via cookies and other similar technologies (such as web beacons).
Cookies are small text files that are automatically placed on your computer or mobile device when you visit almost any website.
They are stored by your internet browser. Cookies contain basic information about your Internet use.
Your browser sends these cookies back to the site every time you revisit it, so it can recognise your computer or mobile device and personalise and improve your site experience.
Biztella, its website and apps use cookies for the following general purposes:
The Help portion of the tool bar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable non-essential types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on our sites.
Our sites also may use Web beacons (also known as clear gifs, pixel tags or web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance.
We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.
Third Party Cookies & Data Collection
In order to monitor and evaluate traffic and web activity we use third party tools, for example Google Analytic and Business Console
Google gather data from our website in accordance with their own Google Privacy Policy
General Purposes
Biztella uses the information we collect about you for the following general purposes:
If you have signed up as a User we will send you email messages at the email address you provide to us.
Email Communications
We look to implement efficient communications with our users and one way is by sending you email messages that relate to your account or related interests determined by for example, your account preferences / marketing preferences / browsing history / saved favourites / Z Pages and Business Profiles visited and page content / reviews posted / appraised / recommended / reported abusive and searches conducted is some of the current criteria we use to evaluate what messages we send
If you choose to create a user account on Biztella, certain information in your profile will be publicly viewable and identifiable by clicking your user name. You will have the option to view your profile from public view. Additionally, if you participate in our programs (e.g. reviews / ratings / Z Pages) other Biztella users may contact you by using Biztella as an intermediary; however, Biztella will not share your email address with any other users nor display it publicly.
All Biztella users have the option to turn off their contact page.
Other than as set out above, you will be notified of any change of policy that would result in your information being shared and you will always retain the right not for us to share it.
We also may share aggregate or anonymous information with third parties, including advertisers and investors.
For example, we may tell our advertisers the number of visitors our website receives.
This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How Long We Keep Your Information
We may retain certain information associated with your account in our archives, including for analytical purposes as well as for record keeping integrity. The periods for which we retain your information depend on the purpose for which we collected it and we use it.
We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. We may retain some information for a period of time after you have closed your account with us, for instance if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
Your rights and choices with respect to the collection and use of your information
The Help portion of the tool bar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Biztella, you will not be able to access portions of our site.
How we protect your information
We want you to feel confident about using Biztella, and we are committed to protecting the information we collect. While no website can guarantee absolute security, we have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal information you provide us against unauthorised or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction.
What personal, company or organisation information do we hold?
Any information displayed on our authenticated users has been provided by the user when building their personal profile or Z pages, thereby placing our users in control of all publicly displayed content. This content is not considered sensitive and normally does not exceed what most already display on their own websites, social media or printed matter. All content can be amended or removed at any time by the user without restriction, at such time deleted or over-written content is not retained by Biztella.
Any user or business user can view all informaiton we hold simply by reviewing their account page.
Other Sources of Information
Biztella provides a unique search engine "Z Search" as part of our website, this allowing anyone to search our business user base (Z Pages) in order to review or post reviews.
When searches are conducted using domain names, this information is stored and used to make contact with the domain operator to offer them our free services, this information is limited to a web url that is already in the public domain
Children's Privacy
Biztella is a general audience site and does not offer services directed to children.
Should an individual whom we know to be a child under the age of 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
External Links
Our Website may include links to third party websites. If you access other websites from the links provided on our Website, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from our Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
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